Privacy policy

 

Effective Date: 01.06.2023

Thank you for visiting iLash Shan and for placing your trust in us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, www.ilashshan.com. By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

iLash Shan may collect personal information from you when you visit our website, make a purchase, subscribe to our newsletter, or interact with our customer service team. The types of personal information we may collect include, but are not limited to:

- Name

- Contact information (such as email address, phone number, and mailing address)

- Payment information (such as credit card details)

- Order history and preferences

- IP address

- Cookies and usage data

 

2. Use of Personal Information

iLash Shan uses the personal information we collect for the following purposes:

- To process and fulfil your orders

- To communicate with you regarding your orders, inquiries, or requests

- To provide customer support and address any issues or concerns you may have

- To send you promotional offers, newsletters, or marketing communications (you may opt-out at any time)

- To improve our website, products, and services

- To comply with legal obligations or respond to lawful requests from public authorities


3. Disclosure of Personal Information

iLash Shan may disclose your personal information to third parties in the following circumstances:

- To our trusted service providers who assist us in operating our website, processing payments, or delivering products to you

- To comply with legal obligations or respond to lawful requests from public authorities

- To protect the rights, property, or safety of iLash Shan, our customers, or others

- In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity

Mobile Terms of Service iLash Shan

 Last updated: June 4, 2024

The iLash Shan mobile message service (the "Service") is operated by iLash Shan (“iLash Shan”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes. By consenting to iLash Shan’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of iLash Shan through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders). You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with iLash Shan. Your participation in this program is completely voluntary. We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider. You may opt-out of the Service at any time. Text the single keyword command STOP to iLashShan or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other iLash Shan mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to iLashShan or email ilashshan@hotmail.com. We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages. The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number. To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service. We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

We do not sell, rent, or lease your personal information to third parties for their marketing purposes.


4. Data Security

iLash Shan takes reasonable measures to protect your personal information from unauthorised access, use, or disclosure. We use industry-standard security technologies and procedures to safeguard your data. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


5. Cookies and Tracking Technologies

iLash Shan uses cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and personalise content. You have the option to disable cookies through your browser settings, but please note that this may affect certain features and functionality of our website.


6. Third-Party Links

Our website may contain links to third-party websites or services. Please note that this Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information.


7. Children's Privacy

iLash Shan does not knowingly collect personal information from individuals under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. We will take steps to remove that information from our records.


8. Your Rights

You have the right to access, update, or delete your personal information held by iLash Shan. If you would like to exercise any of these rights or have any questions or concerns regarding your personal information, please contact us at ilashshan@hotmail.com.


9. Changes to this Privacy Policy

iLash Shan reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.


10. Contact Information

If you have any questions or concerns regarding our Privacy Policy, please contact us at ilashshan@hotmail.com.


iLash Shan